Never in my life I have written a complaint. This one is coming after 6 days of doing rounds of AIRTEL shops,talking to retailer,dealer and customer reps.
This Monday (16th April 2007) I had purchased a AIRTEL SIM from a shop in Sector 30, Faridabad. I gave the shop owner documents which he wanted and I was told that the phone will be activated in a 24 hours.
Next day (17th April 2007) when the connection did not get activated I called up the shop owner (Nishant)to inquire. He told me that the SIM which was given to me cannot be activated as it belonged to the old dealer. He than offered me a choice of 5 new numbers to choose from and said these will be activated by next day evening. He requested me to give few more documents which I promptly submitted on the same evening. Here I was given the new SIM which was postpaid connection number 9971366155. Continue reading “Harrowing experience with AIRTEL”